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Make the most of digitalisation and IT in your business

INTRO TO THE ANALYSES

Get the facts – and make better decisions

The IT benchmark analyses provide a complete overview of the digitalisation and IT performance of your business. The benchmark analyses consist of an IT user survey and an IT financial analysis.

The user survey establishes how your users experience the IT services supplied – right down to application level. The financial analysis compares your IT costs to benchmark figures. And you receive key figures and answers that provide a thorough insight into IT cost levels.

The results of the analyses provide an overview of the digitalisation and IT performance of your business. And you avoid unpleasant surprises, because you know your numbers.

MORE ABOUT THE ANALYSES

A solid foundation for a multitude of purposes

Listen to your business for a fact-based dialogue

A user survey gives you the foundation you need to make informed decisions about IT and digitalisation in your business. All the results are benchmarked, so that you know where things are going well, and where there is scope for improvement.

The user survey provides concrete answers on everything from applications and digitalisation to operations and the service desk. The responses come from the users and managers who use IT in their working lives.

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Are you spending too much or too little?

Many IT managers encounter this question. The financial analysis is a tool that gives you answers and an overview of your IT and digitalisation costs. Both the central IT costs and those incurred elsewhere in the organisation.

All the figures, results and key figures are benchmarked against other organisations and compared to user satisfaction with the quality of your IT services. Has the right balance been struck? Must costs be cut? Or are further investments needed?

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Goodbye to gut feelings and doubt                    

Who likes feeling uncertain? No one. And certainly not management. Based on user satisfaction and financial performance, it is possible to identify focus areas when looking at the benchmark figures.

The analysis results visualise actual efficiency and potential areas for improvement. This allows you to prioritise and structure the necessary improvements. And with the support of management.

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Good is not necessarily good enough

If you want to know whether an IT service that has been supplied provides value for money, you need to compare it to something. What is the IT service like compared to the industry average? Is it better or worse than last year? Is there a difference in satisfaction levels between the organisational units? 

Benchmarks are always an integral part of the IT analyses, and benchmarking is done in three dimensions:

  • check Externally against other organisations

  • check Internally within your own organisation against other organisational units
  • check Development over time in your own organisation

Good is not necessarily good enough

If you want to know whether an IT service that has been supplied provides value for money, you need to compare it to something. What is the IT service like compared to the industry average? Is it better or worse than last year? Is there a difference in satisfaction levels between the organisational units? 

Benchmarks are always an integral part of the IT analyses, and benchmarking is done in three dimensions:

  • check Externally against other organisations

  • check Internally within your own organisation against other organisational units
  • check Development over time in your own organisation

Save your resources and benefit from our experience

An IT analysis doesn’t have to be an insurmountable task. Spare yourself the task of having to design questionnaires, collect data, do the reporting, analyse and present results. And avoid the challenges involved in comparing difficult and unclear IT finances. We take care of everything.

Make life easier for yourself, and benefit from our experience. After a few days of work, you have a carefully prepared and valid decision-making basis.

You can then use your resources to optimise IT and digitalisation in your business.

Tick the box, and feel more comfortable with your decisions

Whether you have 20 years of experience or are new to the job, you need knowledge to create the best results. And armed with the right knowledge, you won’t end up chasing the wrong priorities and making bad decisions. 

The results of the benchmark analyses ensure you have your finger on the pulse and a sound basis for improving basic IT and digitalisation in your business. Now and in future. This ensures peace of mind.

Credible input for your strategy and action plans

Perhaps the time has come to develop a new IT and digitalisation strategy, or to update the existing strategy, in which case benchmark analyses provide a solid basis for your work.

The analyses provide overview as well as recommendations for relevant focus areas. They can be used to improve the operational and strategic management of the initiatives in your organisation.

Are you missing out on what digitalisation has to offer?            

The user survey measures your organisation’s IT, right down to application level. It provides knowledge about the skill levels of IT users. But also knowledge about the extent to which the most important systems meet the needs of the business.

For example, you gain insight into the digital maturity of users, into the way in which the IT systems support the jobs to be done, and into users’ needs for new functionalities.

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Results that create value

The benchmark analyses are fully tested and developed by specialists. They provide solid know-how which is deployed in every single analysis. 

The results usually come in the form of a management presentation with recommendations, as well as a free-text report and access to BI tools. This provides you with a valid basis for working with the results.

 

Results that create value

The benchmark analyses are fully tested and developed by specialists. They provide solid know-how which is deployed in every single analysis.

The results usually come in the form of a management presentation with recommendations, as well as a free-text report and access to BI tools. This provides you with a valid basis for working with the results.

Benefit

Nine advantages of choosing us

A good overview

You get a sound overview of the overall digitalisation and IT performance of your business. And knowing where your performance is excellent and where there is scope for improvement, you will be able to make decisions more confidently.

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Dialogue with the business

User input yields fact-based knowledge in your dialogue with the business. You find out whether there are systems which do not live up to the expectations of the business. Then you know where to focus your resources.

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Certainty about IT costs

Are the finances balanced? Or are more investments needed? Can costs be cut? Or can the money be better spent? Find out about the exact level of IT costs. And avoid unpleasant surprises.

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Benchmarking you can rely on

In our analysis, we attach the greatest importance to ensuring the professional and valid benchmarking of your results – both when it comes to IT finances and user satisfaction. This provides you with a credible basis for your decision-making.

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Digitalisation insights

The analysis provides an insight into the digital maturity of the users. It also tells you whether the users need to boost their skills when it comes to the most important systems. And whether the business is missing out on opportunities for digitalisation.

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Foundation for IT strategy

The analysis results help to identify areas for improvement. This is a good starting point when preparing IT action plans or IT and digitalisation strategies.

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Minimal use of resources

You will not need to devote a lot of resources to the analysis. We design the questionnaire, collect data, analyse and do the reporting. This allows you to spend time optimising IT and digitalising your business.

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Avoid bad decisions

You get specific tools that increase security and reduce the risk of ending up chasing the wrong priorities, making the wrong decisions and making bad IT investments.

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A fully tested concept

Twenty years of experience. More than 1,000 analyses. Over 750,000 user responses. This has provided us with invaluable know-how which we are keen to apply in conducting your analysis.

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Questions? You are always welcome to contact us

Kenneth Thomsen

Executive Director, Sales & Consulting

phone+45 87 22 31 78

mailE-mail

Kenneth Thomsen

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